Samsung hibakódok.

 

New Code

Old Code

Cause

Solution

1E

E7

Water level sensor Issue

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

3E

3E1

3E2

3E3

3E4

EA

EB

Motor defect

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

4E

E1

Water supply error. The appliance is not detecting that the unit is filling with water.

· Check water supply is turned on and that there is adequate water pressure (min:0.5bar, max: 8bar).

· Check to see if the water hoses are not kinked. Check Inlet filters inside end of Water Valve.

·

4E1

4E2

4Ed

Water temperature issue

· Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.

·

5E

E2

Water drainage issue. Water is not draining from appliance

· Check drainage pump filter for blockages (e.g. lint, coins hair, clips)

· Check drain hose and waste connection for kinks and blockages.

Then select a spin cycle to drain

the remaining water in the appliance.

·

6E

Water heater not functioning

·

8E

Over current error

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

9E1

PH1

Power error

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

9E2

Plo

Power error

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

AE

13E

Signal communication error between Main PCB and Sub PCB

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

bE

Motor issue

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

bE1

12E

Power button issue

· Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.

·

bE2

14E

Control button issue

· Button held in too long. Check whether any of the buttons are sticking or are stuck in. Disconnect appliance from mains and clean the buttons with a lightly dampened cloth.

·

bE3

18E

Button defective

·

CE

E8

Water cool down issue

· Check water hose is connected to a cold supply and not a hot supply. Cold water is usually indicated by a blue tap.

·

dE

dE1

Ed

Door issue

· Check that the door is closed fully.

· Check nothing is trapping in the door.

· Check unit is not overloaded.

·

dE2

On/Off switch error

· Button is being operated continuously. Please disconnect appliance from mains wait 5 minutes and then try again.

·

FE

FE

Fan error

·

H1

HE

Water temperature issue

·

HE1

E5

Water heater not functioning

·

HE2

HE2

Dryer heater not functioning

·

HE3

Steam function does not operate normally

·

HOT

Appliance too hot

· This is not a fault; appliance fan will continue to run until the appliance is cool enough for the washing to be removed (55°C). Then the door will unlock. – This prevents heater faults.

LE

LE1

E9

11E

Natural drain/Water leak - Low water level detected during cycle.

· Check that the level of the drain hose is not lower than the base of the washing machine. Additionally check for a water leak. If no trace of water, switch off the power, reconnect and try again.

·

OE

OF

E3

Overflow error

· Too much washing powder/liquid may have been added. Switch off the power to the appliance, wait 30 seconds then Switch the power supply back on. The drain pump should operate to drain the washing machine.

·

t1

t2

tSt

Appliance in test mode

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

Sud

This occurs when too much foam is detected and is displayed whilst foaming is being removed.

· This is not a fault.

· The appliance will usually cure this fault on its own, however if it does not you will need to run either an "Eco drum clean" cycle (some models) or a 90°C cotton cycle with no detergent or washing load.

· To prevent this from happening please reduce the quantity of detergent used.

tE

EC

Temperature sensor issue

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

tE1

tE2

tE3

Temperature sensor error

·

UC

Excessive fluctuation in the supply voltage

· Switch off the appliance at the mains then wait 30 seconds. Switch appliance back on again and start a new programme.

·

UE

E4

Unbalanced error - The load in the drum is unbalanced.

· This is not a fault. The appliance is detecting an unbalanced load and is stopping the spin for safety reasons.

· To help prevent this from occurring please redistribute washing by adding or removing items to ensure a more balance load.

· Single large/heavy items such as bath mats or large towels are unlikely to spin on their own so please add 2/3 additional towels and put on another spin cycle.