Laundry : My Washing Machine is showing an Error Code

Please see below a list of Error Codes & explanations.

 

Old Code

New Code

Cause

Solution

Comment

12E

 bE1

Power switch fault

No contact in power switch

If fault remains a service call is advisable

18E

 bE3

Switch error

Relay fault

Service call advisable

AE

13E

Signal com error

Communication error between PCB's

If problem persists a service call is advisable

bE2

14E

Button error

Press & hold the button for 1 min

If error code persists a service call is advisable

EA/EB

3E

Tacho error

Switch off the power/reconnect and try again

If error code persists a service call is advisable

 

3E1

DD Motor fault

Check DD motor

Service call advisable

 

3E2

DD Motor fault

Check DD motor

Service call advisable

 

3E3

DD Motor fault

Check DD motor

Service call advisable

 

3E4

DD Motor fault

Check DD motor

Service call advisable

E1

4E

Water supply error -Not enough water entering the W/M

Check water supply is turned on and the water hoses are not kinked

If water supply OK, a service call is advisable

4Ed

4E1

Water temp error

Feed hoses oppositely connected

Advise customer

 

4E2

Water temp error

Water too hot for selected wash 

Advise customer

E2

5E

Water drain error - Water not draining from W/M

Ensure that the drain hose is not kinked and the debris filter is clear, switch off the power/reconnect, the drain pump should operate to drain W/M

If problem persists a service call is advisable

 

8E

Over current error

Switch off the power/reconnect and try again

If error code persists a service call is advisable

PH1

9E1

Power error

Power supply error

Advise customer

Plo

9E2

Power error

Power supply error

Advise customer

 

bE

Motor TRIAC short error

Switch off the power/reconnect and try again

If error code persists a service call is advisable

E8

CE

Abnormal water temperature

Switch off the power and try again W/M may operate drain pump automatically.

If error code persists a service call is advisable

 

CE

Cooling error/warning

During holding water program temp of water is over 55C

If error code persists a service call is advisable

 

dE

Door open error - The door is not closed correctly

Check that the door is closed

If the door closes OK and the fault code persists then a service call is advisable

 

dE1

Door lock switch error -

Check that the door is closed

If error code persists a service call is advisable

 

dE2

On/Off  switch error -

Excessive heat build up in the coil due to button being  operated continuously

Advise customer, if problem persists a service call is advisable

F

FE

Fan error

Fan fault

Service call advisable

 

HE

Abnormal water temperature

Thermistor sensed temp over 100C

If problem persists a service call is advisable

E5

HE1

Water heater error - Over heated

Switch off the power/reconnect and try again

If error code persists a service call is advisable

E6

HE2/6E

Water heater error - Heater not getting hot

Switch off the power/reconnect and try again

If error code persists a service call is advisable

 

HOT

Air temp error/warning

Air temp higher than 70 c

Advise customer

E7

1E

Pressure switch error - Faulty part

Switch off the power and try again W/M may operate drain pump automatically for up to 3 minutes

If error code persists a service call is advisable

E9/11E

LE

Natural drain/Water leak error

Check that the level of the drain hose is not lower than the base of the W/M, check for water on the floor? If no trace of water switch off the power/reconnect and try again

If leak found and from W/M or error code persists a service call is advisable

E3

OE

Over flow error - Too much water (foam) has entered the W/M

Too much washing powder/liquid may have been added. Switch off the power/reconnect, the drain pump should operate to drain W/M

If problem persists a service call is advisable

E3

oF

Over flow abnormal

Water has reached over flow level

If problem persists a service call is advisable

 

t1

In test mode

Switch off the power/reconnect

If error code persists a service call is advisable

 

t2

In test mode

Switch off the power/reconnect

If error code persists a service call is advisable

EC

tE

Thermister abnormal error

Switch off the power/reconnect and try again

If error code persists a service call is advisable

 

tE1

Thermostat error

Thermostat faulty

If error code persists a service call is advisable

 

tE2

Thermostat error

Thermostat faulty

If error code persists a service call is advisable

 

tE3

Thermostat error

Thermostat faulty

If error code persists a service call is advisable

E4

UE

Unbalanced error - The load in the drum is unbalanced

Switch off the power and rearrange or remove some of the items to be washed

A persistent error message may indicate a fault, in this case a service call is advisable